Administration Support

We are looking for a volunteer to assist with administrative duties in the Light office alongside the Service Manager and Volunteer Coordinators. This is a great opportunity for you to use & build on your administrative skills whilst making a difference to families accessing support at Light Peer Support.

Core Tasks
  • Helping to maintain and organise current filing systems
  • Helping to set up and manage new filing systems
  • Organising our leaflets and information to send out to other services
  • Helping with daily administrative duties such as responding to email and answering the telephone
  • Preparing and maintaining volunteer files and supporting the admin needs of volunteers, e.g. organising volunteer packs/ sending out relevant information/ updating the volunteer handbook
  • Calling / emailing potential volunteers to make appointments (and give directions) and replying to enquiries
  • Attending any training that the management deem necessary to the role
  • To be aware of the organisation’s Safeguarding Policy and Health and Safety Policy and act responsibly to ensure this is adhered to
Skills / experience/ qualities needed 
  • An interest in office work
  • Basic IT skills, preferably Word, Excel and Microsoft Office
  • Good communication skills
  • Good phone manner
  • Ability to work as part of a team as well as on own initiative
  • Good organisational skills
  • An understanding of confidentially
  • Have a non-judgmental attitude, an awareness of equal opportunities and the ability to work in accordance with equal opportunities principles
  • Understand and maintain confidentiality
  • Willingness to attend training & mentoring meetings
Skills / experience you will gain in this role
  • Gain an understanding of perinatal mental health issues including postnatal depression and anxiety
  • Training and opportunity to build your cv
  • Experience making a difference to families lives, offering them much needed support
  • A chance to gain experience in a voluntary organisation
  • Experience of researching information on the internet
Benefits of the role

This role is an excellent starting point for someone seeking entry into the charity sector and wanting to build on current admin skills.

  • Light Peer Support provide full training, support and supervision
  • You will get experience of taking messages, dealing with emails, writing letters and you will develop telephone skills
  • We can provide a wonderful opportunity for you to develop and update current skills, whilst gaining new experiences and meeting a wide range of different people
  • Gain awareness and understanding or perinatal mental health illnesses

The types of expenditure for which we provide reimbursement are:

  1. Travel Expenses
  2. Reasonable meal expenses when volunteering more than 5 hours at an event
  3. Reasonable parking fees related to volunteering
How to Apply

To find out more about our volunteering opportunities, or to apply to become a volunteer with Light Peer Support, please email our Volunteer Coordinators on or phone 0114 438 8962