Email us on [email protected] or write to us at:
Knowle House, 4 Norfolk Park Road
Tel: 0114 438 8962
(Main entrance is just at the junction on the corner of East Bank Road)
Link to google maps
If you need to speak to someone or have any questions about our group support, drop in sessions or face to face support please phone our office on 0114 438 8962
Please be aware that we can only respond to enquiries during office hours (9am-4.30pm), Monday- Friday, but please leave a message and we will return your call. When we contact you we like to spend some time getting to know you and thinking about how we can best support you here at Light.
If you urgently need to speak to someone or are experiencing extreme emotional distress then you might want to consider the following advice from Sheffield Mental Health Guide:
What to do in a Crisis
Within working hours (Monday to Friday, 9.00 a.m. to 4.30 p.m.
Are you currently under the care of one of the Sheffield Health and Social Care Teams?
Contact the mental health professional assigned to your care. If they are not available, ask to speak to the duty worker or team.
Note: depending upon the service you are receiving, help may be available at other times. If this is the case, the service will provide you with details.
Contact your GP practice. If you do not know the number for your GP’s practice, you can find this in the telephone directory, or by phoning NHS 111.
Outside working hours (evenings and weekends)
The out of hours GP service can be contacted by phoning the number you would usually use to contact your GP. A GP or clinician will advise you over the telephone, or arrange an urgent appointment or home visit.
NHS 111 can offer advice and is available 24 hours a day, 365 days a year. Calls are free. You can phone them on 111. NHS 111 will ask for some basic information, including details of any medication you may be taking. If you’re calling on behalf of someone else, you’ll need to provide this information on their behalf. They will assess the problem and advise on the best course of action which may be to see a health professional, such as your GP. If the problem is very serious, they can help access the ambulance service.
Sheffield Telephone Helpline
There is a telephone helpline for anyone in Sheffield affected by mental health issues. It is staffed 24 hours a day, 7 days a week. Call 0808 801 0440 if you need support. Calls from landlines are free. Many mobile phone providers will not charge you however please be aware that this is not always the case and your provider may charge you and the call might appear on your bill.
- If you or someone else is at immediate risk of serious harm or injury, you should call the emergency services by dialling 999.
- If your situation is very serious and you need help immediately, or in a life-threatening situation, the Accident & Emergency department at the Northern General Hospital is open 24 hours a day every day of the year.
- If you are suicidal and want to talk in confidence the Samaritans can be contacted for on 116 123 (this number is free) or 0114 276 7277, or email [email protected]
- Alternatively, click on www.nhs.uk/Conditions/stress-anxiety-depression/Pages/mental-health-helplines.aspx for a directory of helplines.