Contacting Light over Easter

We would like to wish all our families a happy and safe Easter.

Over the Easter period we will be running a limited service, our forum is open for peer to peer support – we can all help each other 😊. There are a lot of ideas and support on our forum as well as our facebook page.

Our support service re-opens on Tuesday 14th April. In the meantime, please leave a message on our phone lines or email [email protected] and we will endeavour to return your call as soon as possible when we re-open on Tuesday.

If you feel you need more urgent support please contact your out of hours GP or 111, other organisations that can help:

Rethink Mental Illness 0808 801 0440
Samaritans 116 123
Sheffield Duty Crisis Team 0114 2263636

Additional online support can be accessed from the organisations below:

https://www.elefriends.org.uk/
Elefriends is a really supportive online community where you can be yourself, share and be heard. There is someone on hand to speak to you every night till midnight

https://www.samaritans.org/
Samaritans are available to talk 24/7 about whatever is on your mind.

From everyone at Light we wish you all a lovely and peaceful Easter.

 

Call-out to our lovely volunteers!

Light could not run without our amazing volunteers, thank you for all that you do to support us.

We want to make sure that your volunteering experience with us is as positive as it can be and so your feedback is vital to help us to do that. Equally, we also value your opinions on how we run our service. Please be as open and honest as you can, we really do appreciate it.

If you’d like to feedback please copy and paste the link to our survey below and answer a quick few questions – it will take less than 10 min to complete!

Thank you!

https://www.surveymonkey.co.uk/r/M6ND2YM

What do you need from Light?

We’d like your honest feedback on the support Light provides and we’d love to hear your ideas on ways in which we could improve our service.

If you’d like to feedback please click on the survey below and answer a quick few questions – it will take less than 10 min to complete!

We genuinely value your feedback, the information you give helps us to improve our support as well as keep track of the difference that we are making and the impact that Light has. We will also present a summary of the results on our website and social media as well as keeping you updated on how we have used your feedback. Any information you provide will be anonymous.

Thank you!

Light Survey

Light support during Covid-19

Hello to all our dear families,

During the current Covid-19 situation, we wanted to update you on how the Light staff team are responding and how we are here to support our families and those in need of our service.

Firstly we know that this is a very worrying time for everyone and we want to reassure you that we are absolutely still here to support you. No one can control any of this but we can continue to offer support for you in as many ways as we are able.

Although we can no longer run our face to face support groups at this time, all our other ways of communicating with families definitely remain active – so we are continuing to provide support over the phone, on email, via our online forum and over social media.  We are also exploring new and alternative ways in which we can offer support to those who need us. 

How do I get support? 

If you want to speak to someone about support please get in touch through our usual channels:

Phone us – Tel: 0114 438 8962 (leave a message and we will respond quickly)

Email us – Email: [email protected]

Look on our website for updates- Web: www.lightpeersupport.org.uk

The Forum 

The Light Forum is a place for peer-to-peer support, chat and discussions. It is moderated by staff and volunteers from Light.  It is open to all registered users so it’s secure and as safe to you all as possible. Hopefully some of you are already members or are aware of it. If you haven’t already done so please do join the forum, just email us and please could everyone get posting – we really would appreciate your support!

We are actively encouraging mums, dads and other family members to join up and to post how they’re feeling, questions, ideas and tips etc etc. We are live hosting in in the forum (and advertising this via email and on our facebook page) regularly and have live video grou chats to get involved in too.

To apply to join the Forum please email us [email protected] for a registration form and link to the forum.

Social Media 

We know lots of you are already really supportive of us on Facebook so please carry on sharing our posts, offering content and commenting too, our page is Light Peer Support if you haven’t already liked it.

This is an unprecedented time and we need to support each other, please keep in touch with us and let us know if there is anything we can do or if you have any other ideas. 

Thank you from us all and keep safe,

The Light Team

LIGHT group update – we’re here for you

Light groups are currently not running due to the closure of Children’s Centres.

We can still offer you support via telephone, email or our online forum.

We have a strict policy around Covid – 19 that is being updated daily following the government’s guidance.

If you have any concerns over you or your child’s health please refer to the latest Government advice or contact 111. www.gov.uk/coronavirus

Stay well.
Light

New Light Peer Support timetable

Normal service resumes next week and we have some exciting new groups and support available for mums and their families in Rotherham!

We are also working hard to develop our Dads’ group and one to one support over the next few weeks so keep watching this space!

We open at 9am Monday morning – if you would like support over the weekend please contact your out of hours GP or 111, other organisations that can help:

Rethink Mental Illness 0808 801 0440
Samaritans 116 123

Online support can be accessed from the organisations below:

https://www.elefriends.org.uk/
Elefriends is a really supportive online community where you can be yourself, share and be heard. There is someone on hand to speak to you every night till midnight.

https://www.samaritans.org/
Samaritans are available to talk 24/7 about whatever is on your mind.

Contacting Light over Christmas

We would like to wish all our families a happy and restful Christmas!

Over the festive period we will be running a limited service, please leave a message on our phone lines or email contact[email protected] and we will endeavour to return your call as soon as possible.

If you feel you need more urgent support please contact your out of hours GP or 111, other organisations that can help:

Rethink Mental Illness 0808 801 0440
Samaritans 116 123
Sheffield Duty Crisis Team 0114 2263636

Online support can be accessed from the organisations below:

https://www.elefriends.org.uk/
Elefriends is a really supportive online community where you can be yourself, share and be heard. There is someone on hand to speak to you every night till midnight

https://www.samaritans.org/
Samaritans are available to talk 24/7 about whatever is on your mind.

Our office and groups will be resuming normal service from the 2nd January!

From everyone at Light we wish you all a lovely and peaceful Christmas!